Shipping Policy

Last Updated: 19 July 2026

Thank you for shopping with us. We aim to process and dispatch all orders as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after payment has been received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During busy periods, sales or promotional events, processing times may be slightly longer.

UK Shipping

We currently ship throughout the United Kingdom.

Shipping Method	Estimated Delivery
Standard Delivery	2–5 business days
Express Delivery	1–2 business days (where available)

Shipping costs are calculated at checkout before payment.

International Shipping

We ship to selected international destinations.

Delivery times vary depending on the destination and local customs processing.

Customers are responsible for any customs duties, import taxes or other fees imposed by their country.

Order Tracking

Where available, tracking details will be sent via email once your order has been dispatched.

Delivery Delays

Estimated delivery times are not guaranteed and may be affected by circumstances outside our control, including:

• Courier delays
• Adverse weather
• Customs processing
• Public holidays
• High order volumes

We appreciate your patience should any delays occur.

Incorrect Shipping Information

Please ensure your delivery address is accurate before placing your order.

We cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us within 14 days of the expected delivery date.

Please include:

• Your order number
• A description of the issue
• Photos of any damage (if applicable)

We will investigate the issue with the courier and do our best to resolve it promptly.

Contact Us

If you have any questions regarding shipping, please contact us via our contact page or by email.

We are always happy to help.